77coins - Privacy Policy

77coins places the highest priority on your privacy and the protection of your personal information. This privacy policy details how 77coins collects, uses, stores, and protects your information.

1. Information Collection and Use

When you use the 77coins platform, we collect various types of information necessary to provide services and improve your experience. 77coins collects information only for legal and legitimate purposes and does not share your information with third parties without your explicit consent. We comply with international data protection standards and regulations.

Personal Information Collected by 77coins

  • Identity Information: Your full name, date of birth, gender, nationality, and government ID number. 77coins collects this information for age verification and KYC procedures, which are mandatory to meet regulatory requirements.
  • Contact Information: Email address, phone number, postal address, and city. 77coins uses this information to communicate with you, send account updates, and provide important notifications.
  • Financial Information: Bank account number, mobile banking number (bKash, Nagad, Rocket), transaction history, and payment methods. 77coins collects this information to manage secure deposit and withdrawal processes.
  • Account Activity: Login times, betting history, games played, win-loss records, and bonus usage. 77coins uses this information to ensure your account security and promote responsible gaming.
  • Device and Technical Information: IP address, browser type, operating system, device ID, and location data. 77coins collects this information for platform security, fraud prevention, and service improvement.
  • Communication Records: All your communications with customer support, including chat logs, emails, and phone call records. 77coins uses this information to improve service quality and resolve disputes.

SSL Encryption

77coins uses 256-bit SSL encryption to keep all your data secure. Bank-level security is guaranteed.

Data Privacy

77coins never sells or shares your personal information with third parties without your consent.

Secure Servers

77coins stores your data in secure data centers protected by firewalls and intrusion detection systems.

GDPR Compliant

77coins complies with international data protection regulations and respects your data rights.

KYC Verification

77coins follows strict KYC procedures to prevent fraud and ensure your account security.

Data Retention Policy

77coins retains your data only for as long as necessary and deletes it upon your request.

2. Purpose of Information Use

77coins uses your information only for legitimate and specific purposes. We do not misuse your information and use it only to improve your experience and meet legal obligations. The main purposes for which your information is used on the 77coins platform are as follows:

Purpose Details
Account Management 77coins uses your information to create, maintain, and manage your account. This includes login verification and account settings.
Transaction Processing 77coins uses your financial information to process deposits, withdrawals, and payments. All transactions are secure and encrypted.
Verification and Security 77coins uses your information for age verification, identity confirmation, and fraud prevention. This is part of regulatory requirements.
Customer Support 77coins uses your information to provide customer support, answer your questions, and resolve issues.
Responsible Gaming 77coins monitors your gaming activity to detect signs of problem gambling and provide necessary assistance.
Marketing and Promotions 77coins uses your information to send personalized offers, bonuses, and promotions according to your preferences. You can unsubscribe at any time.

Important Notice

77coins will never ask for your password, PIN code, or complete bank account number via email or phone. If someone asks for this type of information in the name of 77coins, it is a phishing attempt. Notify our support team immediately and do not share any information. 77coins recommends using two-factor authentication to ensure your account security.

3. Information Sharing and Disclosure

77coins respects your privacy and shares your information with third parties only under specific circumstances. We never sell your information and share it only when legally required or necessary to provide your services. 77coins ensures the highest security standards are followed when sharing your information.

Who 77coins May Share Information With

  • Payment Processors: 77coins shares necessary financial information with bKash, Nagad, Rocket, and bank payment gateways to process your deposits and withdrawals. These third parties also follow strict data protection policies.
  • Game Provider: 77coins shares limited information with Pragmatic Play, Evolution Gaming, and other software providers to operate games on the platform. This includes only your username and game history.
  • Verification Services: 77coins shares your identity documents with third-party verification services for KYC and age verification. These services comply with international data protection standards.
  • Law Enforcement Agencies: 77coins may share necessary information with law enforcement authorities to comply with legal obligations, comply with court orders, or assist in fraud investigations.
  • Regulatory Authorities: 77coins shares certain information with gaming authorities to meet licensing and regulatory requirements, such as transaction records and account verification.

4. Cookies and Tracking Technologies

The 77coins website and mobile app use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze platform performance. Cookies are small text files stored on your device when you visit 77coins. You can control and delete cookies from your browser settings.

Types of Cookies Used by 77coins

  • Essential Cookies: These cookies are essential for the 77coins platform to function. They help you stay logged in, access secure areas, and complete transactions. Disabling these cookies may prevent 77coins from working properly.
  • Performance Cookies: 77coins uses these cookies to monitor platform performance, understand user behavior, and improve services. This includes tools like Google Analytics that collect anonymous data.
  • Functional Cookies: These cookies remember your preferences and choices such as language selection, your username, and UI settings. 77coins uses these cookies to provide a personalized experience.
  • Targeting Cookies: 77coins uses these cookies to show you relevant advertisements and promotions based on your interests and activity. You can disable these cookies from your account settings.

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5. Data Security and Protection Measures

77coins implements industry-leading security technology and measures to keep your personal and financial information safe. We understand that the security of your information is the foundation of trust, and 77coins is continuously improving our security infrastructure to fight against cyber threats.

77coins Security Measures

  1. 256-bit SSL Encryption: 77coins uses bank-level SSL certificates to encrypt all data transfers between your device and our servers. This ensures your information cannot be intercepted or altered in transit.
  2. Firewall Protection: 77coins servers are protected by advanced firewalls that block unauthorized access and cyber attacks. We also implement protection against Distributed Denial of Service (DDoS) attacks.
  3. Regular Security Audits: 77coins conducts regular security assessments and penetration testing by third-party security experts. Any vulnerabilities identified are immediately corrected.
  4. Two-Factor Authentication (2FA): 77coins recommends all players enable 2FA, which adds an extra layer of security to your account. Even if someone knows your password, they cannot log in without the 2FA code.
  5. Fraud Detection Systems: 77coins uses AI-powered fraud detection and prevention systems that identify suspicious activity in real-time and take necessary action.
  6. Secure Data Centers: 77coins stores your data in Tier-3 or higher certified data centers with 24/7 surveillance, biometric access control, and environmental protection.

6. Your Privacy Rights

77coins respects your data rights and gives you control over your personal information. According to international data protection laws such as GDPR, you have the following rights which 77coins fully supports:

  • Right of Access: You can request from 77coins at any time information about what data we hold about you. We will provide a copy of all your personal information within 30 days.
  • Right to Rectification: If your information contains any errors or is incomplete, you can update it from your 77coins account settings. For certain information, you may need assistance from the support team.
  • Right to Erasure: You can request 77coins to delete your personal information. However, we may be required to retain certain information for legal obligations or dispute resolution.
  • Right to Restrict Processing: You can ask 77coins to limit specific uses of your information, such as opting out of marketing purposes.
  • Right to Data Portability: You can receive your information in a structured, commonly used, and machine-readable format, and 77coins will assist in transferring it to another service upon your request.
  • Right to Object: You can object to 77coins' processing of information, particularly regarding marketing, profiling, or automated decision-making.

To exercise any of your privacy rights, contact the 77coins support team at [email protected]. We will verify your request and respond in a timely manner according to applicable law.

Frequently Asked Questions

When sports betting on 77coins, matches may sometimes be cancelled, postponed, or abandoned mid-way due to unexpected circumstances. In such cases, 77coins follows a fair and transparent policy. If a match is cancelled before it starts, all bets on that match will be automatically voided and your stake will be fully refunded to your 77coins account. If a match starts but is postponed or abandoned before completion, the rules depend on which sport it is and how much play has occurred. In cricket, if an ODI or T20 match is interrupted by weather but a result is declared via the DLS method, 77coins will settle bets according to that official result. In football, if a match is abandoned before the full 90 minutes are completed, all bets will normally be voided and stakes refunded, but certain specific markets such as half-time result will remain valid if already determined. In tennis, if a player retires mid-match, 77coins will settle according to the official result. If a match is rescheduled and completed within the next 48 hours, 77coins will keep the original bet valid and settle according to the new result. However, if the delay exceeds 48 hours, the bet will be voided. You will find 77coins' detailed rules for each sport on our Sports Betting terms and conditions page. If you have any questions about bet settlement, the 77coins support team is ready to help.

When you claim any bonus or promotion on 77coins, it comes with a wagering requirement, which we often call play-through or rollover in Bengali. This is essentially a condition that determines how much money you must wager before you can convert bonus funds into real money. The most common wagering requirement on 77coins is 35x the bonus amount. For example, if you deposit ৳1,000 and receive a 100% welcome bonus meaning another ৳1,000 bonus, your total account balance will be ৳2,000. But before you can withdraw that ৳1,000 bonus, you must wager ৳1,000 x 35 = ৳35,000. Remember, this applies only to the bonus money, not your own deposited funds. On 77coins, different games have different wagering contributions - slot games typically contribute 100%, meaning if you bet ৳100 on slots, the full ৳100 counts toward wagering. But table games like roulette or blackjack typically contribute 10-20%, meaning a ৳100 bet counts only ৳10-20 toward wagering. Live casino games also typically contribute less. You can track your progress on the 77coins platform - check the Bonus Progress section in your account where it shows how much wagering remains. Bonuses also have an expiry period, typically 30 days, within which you must complete the wagering or the bonus and related winnings will be forfeited. 77coins provides clear terms and conditions with each bonus, which you'll find on the promotions page.

7. Children's Privacy

77coins strictly prohibits gaming for minors and does not knowingly collect information from individuals under 18 years of age. Our services are for legal adults only. 77coins conducts age verification during registration and regular monitoring to prevent access by minors. If we learn that a minor has created an account, 77coins will immediately suspend that account, delete all information, and notify the appropriate authorities. If you are a parent and suspect your child has created an account on 77coins, please notify our support team immediately.

Contact Us

For any questions, concerns, or requests regarding this privacy policy, contact the 77coins Data Protection Team at [email protected] or via live chat. We are committed to responding to all your privacy-related communications within 48 hours. Last updated: December 2026.

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